Privacy Policy

1. You can visit this Site www.grtcloudkitchens.com without revealing any personal information about yourself. However, in order to provide you with the requested information or other services, you may need to provide us with your personal information. Your privacy and trust are important to us. This Privacy Policy ensures that your expectations and our practices are aligned and it serves to inform you of the collection, use, disclosure and protection of the information obtained when you visit this Site the information obtained through our e-mail communications with you This Privacy Policy does not apply to information we collect by other means or from other sources. Your use of this Site www.grtcloudkitchens.com constitutes your acceptance of this Privacy Policy and the terms thereof and your consent to any action we take with respect to your personal information. We reserve the right to change the terms of this Privacy Policy at any time by updating this version. You are encouraged to review this page from time to time. Your continued use of this Site following the posting of changes to the Privacy Policy constitutes an acceptance to those changes.

Information We Collect

2. We require you to provide certain information about yourself when you intent to place an Online Food Order with this Site. We also collect information when you respond to requests for feedback. The information we collect may include information from which you may be personally identified such as your name, contact details, occupation and/or online payment details. Unless otherwise indicated, the information we request is optional. We will specify which information is mandatory at the appropriate data entry point. This Site only collects personally identifiable information with your knowledge and express consent. You are entitled not to submit your personally identifiable information or to decide what communications you want to receive from us. However, incomplete information may affect or prevent the processing of certain transactions.

3. For example, not providing a name will prevent the processing of Online Food Ordering. When you visit this Site, we may also collect the IP address of your computer. We may use technology to record other information that identifies your computer and tracks your behaviour on the Site. We use IP addresses to analyse trends, administer the Site, track users' movements, gather broad demographic information for aggregate use and to better meet your needs and help make it easier for you to find information in the future.

How We Use Your Information

4. We use personally identifiable information collected from this Site for the following purposes to provide you with the requested information and/or services such as making an online food order, fulfilling a request for information or completing a product order and purposes directly related thereto to communicate with you in relation to the products and services offered by us and the relevant advertising campaigns and/or promotional activities to perform market research to improve our products and services We may use the information you provide us to send you e-mail, fax and other mode of communications. All email newsletters and promotional offers will provide you with an opportunity to opt out of receiving future issues of the same.

Sharing and Disclosure of Your Information

5. The personally identifiable information, including personally identifiable information of a third party, provided by you will be used within the GRT Hotels & Resorts Group to offer a personalised experience to you and may also be disclosed in the following circumstances to our bank for authorisation of transaction and for payment to third parties engaged to provide services under contractual requirements and to use it only to perform such services to any successor pursuant to an asset sale, merger, consolidation, restructuring, reorganisation, liquidation or other similar transaction involving the Organisation if we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property Access to Personally Identifiable Information Please be reminded to regularly review and update your personal identifiable information. You can review, update and/or correct your information by contacting our customer service officer and requesting an access form. Likewise enquiries and complaints may be lodged with us. Please note that in an effort to prevent the unauthorised disclosure of your personal identifiable information, you may be asked to provide proof of identity or other authentication materials together with the completed access request form.

Security

6. We use commercially reasonable steps to protect your personally identifiable information we collect from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction. However, due to the pace of development of internet technology and other factors beyond our control, we cannot guarantee that communications between you and our server will be free from unauthorised access by third parties. Ownership of Intellectual Property

7. All intellectual property rights of the GRT Cloud Kitchens, including but not limited to copyright, logos, names, trademarks, service marks, design, text, sound recordings, images, links, concepts and themes are exclusively owned by the GRT Cloud Kitchens. Any reproduction, transmission, publication, performance, broadcast, alteration, license, hyperlink, creation of derivative works or other use in whole or in part in any manner is strictly prohibited.

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